May 2010 - Meta Integration releases new version 6.1

STEP 1 - Documentation, Tooltips, Specifications, News

Supported Tools Known Limitations README Versions July 14th - New Version 6.1.0 Cumulative Patch released July 14th - New Version 6.0.6 Cumulative Patch released June 10th - Version 6.1.1 has been renamed 6.2.0 and is scheduled for August 2010 May 15th - Version 6.1.0 GA released

STEP 2 - Customer Support Knowledge Base (CSKB)

Table Of Contents SAP BusinessObjects BI IBM Cognos BI June 11th - Identifying Report Elements in Business Intelligence Report Metadata June 10th - SAP BusinessObjects Crystal Reports Firewall Issues

STEP 3 - Customer Issue Tracking System (CITS)

View Create Search Help Admin June 15th - Remember to set the resolved issue status to verified if it worked! June 1st - All issues in status waiting or resolved for over a month, will be automatically closed.

(1) Customers of our OEM Partners have to use their 1st level support, we only provide second level support to our OEM partners. In other words, we do not provide direct support to the customers of our OEM partners.

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